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Shipping terms
Return products

The products of our online store have the guarantee of quality & fidelity of their manufacturing companies. If for some reason you are not satisfied with the items you receive we give you the opportunity to return. So you can return them within 7 working days of receiving them.

Items used, processed or unpacked will not be returned. Returns will be accepted in which the item will be in the original condition in which it was received, without opening the package, and has all the tabs with which you received it. Please note that items defective or different from your order form will be returned at our expense. For the return you must use the courier company ΑCS Courier as we suggest.

In any other case, the return cost as well as the insurance costs of the shipment are borne by you.

Order Delay

Your order may be delayed for the following reasons:

The product you ordered has already been removed and is not available: Among the products we display in our online store there are rare cases where their supplier suddenly and unannounced announces that he is removing them. In this case, an employee of our company will contact you directly to give you all the alternatives.

In periods of extreme weather events or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order. In case it is impossible to contact you by phone and / or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because e.g. your details that you have entered are not properly updated.